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We Are Honored To Have Our Chilean Customers Visit Us

On May 16, 2024, a Chilean customer came to visit our company. We first took the customer to visit our office environment, introduced our story and corporate culture to the customer, and then took the customer to the conference room and started discussing with the customer. Before this visit, we have established a good relationship with our customers online and have a certain foundation of trust. We also expressed our highest respect and welcome to our customers for their visit. The customers expressed their appreciation for our fuel pellet machine. We are very interested in the equipment and participated in the test operation. Regarding the customer's questions, we made the following summary:

 

Customer visitCustomer visit

 

When operating a pellet machine, the compression ratio is an important parameter, which directly affects the density and size of the pellets. If the compression ratio is too small, the particles will be too loose and difficult to form; if the compression ratio is too large, the particles will be too dense, affecting ventilation and heating effects.
Particle blockage is one of the common problems in the operation of the pellet machine, which will cause the machine to fail to operate normally. There are many reasons for particle blockage, such as excessive raw material moisture and uneven particle size. The solution to this problem is to adjust operating parameters and replace corresponding parts.

 

Customer visit


Abnormal noise problem: Abnormal noise may be a signal of malfunction of the pellet machine. It may be caused by loose, worn or broken internal parts of the machine. The way to solve this problem is to inspect the various parts of the machine and perform corresponding maintenance.

Through the solutions and steps to these common problems, we can better respond to and solve the problems that may be encountered during the operation of the pellet machine, and improve production efficiency and product quality. If you have any questions or needs about the fuel pellet machine, you are welcome to call us for consultation at any time.

Customer visit

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